Shipping Information

We use a combination of shipping services to provide the most cost-effective solutions:

Canada

We use Canada Post Lettermail for items that are under the standard size, less than 2cm thick, and under 450 grams in total weight.

Oversize items, packages and larger items are shipped via Chit Chat’s Express and Canada Post Expedited Parcel. Tracking is included with these items.

United States

We use the US Postal Service‘s 1st Class, Media and Parcel shipping.

These travel with Chit Chat’s Express to the US border in Niagara, and then are sent from the local post office in upstate New York.

Our USPS rates are based on that location. All US orders include full door-to-door tracking from the moment they leave Halifax.

International

We have a couple of options available, though Chit Chat’s Economy or Asendia Priority Tracked.

Chit Chat’s Economy is an affordable International shipping service for items up to 2kg (4.4lbs).
It averages 3-6 weeks for delivery, and does not include tracking. But we’ve had pretty great success with getting items delivered.

Ascendia Priority Tracked is available to 45 countries worldwide, and is applicable to items up to 2kg (4.4lbs).
It averages 2-3 weeks for delivery and includes tracking as well.

Ascendia Priority Tracked is available to customers in the following countries:

Australia, Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany,
Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg,
Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia,
Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom

If you need another option, or prefer a courier, please contact me at the email address on the top of the page, and I’ll do my best to accommodate you!